From Conflict to Resolution - Managing Difficult Employees

Difficult employees can occupy your time and resources. This training is designed to empower you to address difficult and disruptive employees while avoiding costly litigation.

It's Time: It's time to take action and this course will explain exactly how to do it.

We know a difficult employee when we see one: Whether the employee has attendance issues, is abusive, toxic, insubordinate, or just chronically poor performing - this course is for you.

Don't Do Nothing: This course will explain when, where, and how to start, including how to document and will motivate you - the manager- to do something about this employee. Doing nothing hasn't worked. Your time is too valuable to waste another minute with this employee.

Setting Up Managers To Succeed

This one-hour, action-packed presentation equips your managers with the essential tools they need to:

Identify when you have an employee that requires more than just a verbal conversation.

Learn what your options are for addressing the issues and when to use those tools.

Be Empowered to Confidently address the issues:

Develop the confidence and skills to address the issues - with specific and immediate deliverables after taking this course.

Be Motivated to Do Something Right Now

This course will motivate managers to address difficult employee situations while avoiding legal risk and in turn, creating a better work environment for other employees which will increase morale and overall team cohesion.

This course is for you if you want to…

Get Your Life Back – Aren’t you tired of dealing with this employee?
Reduce legal risk – The sooner you address these issues the better.
Increase team morale – That toxic employee is making everyone around that person miserable. They want to know what you are going to do about this person.
Increase productivity – Failure to address the concerns around this employee is costing time – and thus production.

Don't leave your managers and your organization vulnerable. Invest in their success.

Building Thriving Workplaces:
Your Advocate and Ally, Karen Michael

I'm more than just an employment attorney; I'm an architect of successful, civil, and legally compliant workplaces. For over 30 years, I've leveraged my unique experience to help organizations unlock the true potential of their teams. My legal expertise as a seasoned employment attorney allows me to navigate the intricacies of workplace compliance with confidence, ensuring that your organization remains on the right side of the law. My tenure as First Vice President of HR at a top 5 US bank has given me a deep understanding of how talent impacts business success, providing me with a unique perspective that bridges the gap between legalities and human resource management.

In addition to my extensive professional experience, my academic background includes teaching business at universities, where I have developed a passion for equipping leaders with the knowledge and skills they need to thrive. This combination of practical and theoretical expertise sets me apart and enhances the value I bring to every organization I work with. My presentation style is anything but dull; you won't find yourself yawning, checking your social media, or grabbing a coffee during my course. Instead, you'll be engaged, informed, and eager to hear what happens next.

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My Passion

lies in empowering managers and fostering a proactive approach to problem-solving within organizations. I’ve seen firsthand how a lack of training can hinder new managers, which is why my programs are designed to equip them with the essential tools they need to build safe, productive, and legally compliant teams. Through comprehensive training, investigations, and consultations, I help organizations identify and address potential issues before they escalate, ensuring a smooth and effective management process.

The Results

of my approach speak for themselves. Organizations benefit from reduced legal risk as proactive management minimizes the likelihood of lawsuits. Enhanced employee performance is a direct outcome of happier and more engaged employees who are motivated to drive results. Moreover, a stronger company culture emerges from creating a safe and respectful workplace, fostering loyalty and retention among employees.

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Karen Michael PLC does not represent individuals. The materials appearing on this website are provided for informational use only and are not intended to constitute legal advice. Transmission, receipt, of information, or email correspondence from this website does not create an attorney-client relationship.

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